Thursday, May 7, 2015

ServePath Customer Portal Unavailable - 5/7/2015 - Resolved

ServePath  Customer Portal Maintenance Window:
Thursday, May 7, 2015 4:35 - 12:15:00 PST (UTC-8) 

Customer Impact:
The My.ServePath.com was the target of a distributed denial-of-service attack. During this period customers were unable to access My.ServePath.com portal to managed there servers. This is now resolved.

During the attack ServePath servers were not impacted by this denial-of-service attack.

Data Center:
All

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Monday, May 4, 2015

ServePath Quarterly UPS Maintenance - 2015-05-05

ServePath Quarterly UPS Maintenance:
Tuesday, May 5, 2015
08:00 - 17:00 PDT (UTC -7)

Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Data Center:
US-WEST1

Maintenance Details:
ServePath Infrastructure Engineers are performing quarterly preventive UPS maintenance to ensure consistent, uninterrupted power backup in US-WEST1 data center.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the ServePath Support Center via the portal at my.servepath.com, or by phone (1-877-946-4743 or +1-415-869-7444).