Wednesday, October 28, 2015

ServePath UPS Maintenance - 2015-10-29


UPS Maintenance
Thursday, October 29 2015 09:00 - 16:00 PDT (UTC-7)

Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Data Centers:
US-West1

Maintenance Details:
ServePath Infrastructure Engineers are performing scheduled UPS maintenance to ensure consistent, uninterrupted power backup in the US-West1 data center.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the ServePath Support Center via the portal my.servepath.com or by phone (1-877-946-4743 or +1-415-869-7444).

Sincerely,
ServePath Support Team

Monday, July 20, 2015

ServePath Internal Network Maintenance - 2015-07-20

ServePath Internal Network Maintenance
Monday, July 20th, 2015 18:00 - 19:00 PDT (UTC-7)

Customer Impact:
During the maintenance, my.servepath.com may be inaccessible. Expected downtime for the ServePath portal is less than 5 minutes.

ServePath Dedicated Servers and Customer Networks will not be impacted by this maintenance.

Data Center:
N/A

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the ServePath Support Center via the portal my.servepath.com, by phone (1-877-946-4743 or +1-415-869-7444)

Thursday, May 7, 2015

ServePath Customer Portal Unavailable - 5/7/2015 - Resolved

ServePath  Customer Portal Maintenance Window:
Thursday, May 7, 2015 4:35 - 12:15:00 PST (UTC-8) 

Customer Impact:
The My.ServePath.com was the target of a distributed denial-of-service attack. During this period customers were unable to access My.ServePath.com portal to managed there servers. This is now resolved.

During the attack ServePath servers were not impacted by this denial-of-service attack.

Data Center:
All

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Monday, May 4, 2015

ServePath Quarterly UPS Maintenance - 2015-05-05

ServePath Quarterly UPS Maintenance:
Tuesday, May 5, 2015
08:00 - 17:00 PDT (UTC -7)

Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Data Center:
US-WEST1

Maintenance Details:
ServePath Infrastructure Engineers are performing quarterly preventive UPS maintenance to ensure consistent, uninterrupted power backup in US-WEST1 data center.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the ServePath Support Center via the portal at my.servepath.com, or by phone (1-877-946-4743 or +1-415-869-7444).

Saturday, January 3, 2015

ServePath Quarterly UPS Maintenance - 2015-01-05

ServePath Quarterly UPS Maintenance:
Monday, January 5, 2015 - Tuesday, January 6, 2015
08:00 - 17:00 PST (UTC -8)

Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Data Center:
US-WEST1

Maintenance Details:
ServePath Infrastructure Engineers are performing quarterly preventive UPS maintenance to ensure consistent, uninterrupted power backup in US-WEST1 data center.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the ServePath Support Center via the portal at my.servepath.com, or by phone (1-877-946-4743 or +1-415-869-7444).