Saturday, May 10, 2014

ServePath - Network Issue Reported - 2014-5-10-Resolved

Data Center Affected:
US-WEST1,US-EAST1 and EU-WEST

Details:
Some customers have reported networking issues in our US-WEST1,US-EAST1 and EU-WEST data center. Currently, our Networking Team is investigating the issue. Some customers maybe affected on the private network.

Time Reported:
2014-05-10 @ 05:00 PDT (UTC-7)

Inquiries:
Customers who have additional questions are requested to contact the GoGrid Support Center via the portal  my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Tuesday, May 6, 2014

ServePath Monthly Generator Run - 2014-05-08

ServePath Monthly Generator Run:
Thursday, May 8, 2014 18:00 - 23:00 PDT (GMT -7)

Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Data Center:
US-WEST1

Maintenance Details:
ServePath will be performing our monthly generator run in our US-WEST1 data center.  The expected time on generator should be approximately one hour.  Five hour maintenance is required to ensure coverage during the duration.  Monthly Generator Run is required to ensure contingent power in case of an outage.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the ServePath Support Center via the portal my.servepath.com, by phone (1-877-946-4743 or +1-415-869-7444).