Monday, October 28, 2013

Servepath Inbound Phone Service Maintenance - 2013-10-29


Please review the following maintenance details.

Maintenance Window:
Tuesday October 29, 2013 06:30 - 08:00 PDT (GMT-7)

Customer Impact:
This notice is for advisory purposes only.

Maintenance Details:
The Servepath Operations Team is performing an upgrade to the phone system infrastructure. If during the maintenance you experience any issues calling to Servepath, please open a case or chat and a technical representative will be able to assist.

Tuesday, October 22, 2013

GoGrid Network Maintenance US-West1 - 2013-10-24

GoGrid Network Maintenance Window:
Thursday, October 24, 2013 17:00 – 18:00 PDT (UTC/GMT-7)

Customer Impact:
This notice is for advisory purposes only.
No impact and no down time is expected.

Data Center:
US-WEST1

Maintenance Details:
The GoGrid Networking team will be performing network configuration maintenance in the US-WEST1 data center in order to provide for expansion and continued network reliability.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.servepath.com, by phone (1-877-946-4743 or +1-415-869-7444)

Thursday, October 17, 2013

GoGrid Generator Run - 2013-10-24

GoGrid Monthly Generator Run:
Thursday, October 24, 2013 18:00 - 23:00 PDT (GMT-7)

Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Data Center:
US-West1

Maintenance Details:
GoGrid will be performing our monthly generator run Thursday, October 24, 2013 in our US-West1 data center.  The expected time on generator should be approximately one hour.  Five hour maintenance is required to ensure coverage during the duration.  Monthly Generator Run is required to ensure contingent power in case of an outage.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.servepath.com, by phone (1-877-946-4743 or +1-415-869-7444).

Wednesday, October 9, 2013

Servepath Private Network Maintenance US-WEST - 2013-10-09 - Completed

Servepath Private Network Maintenance Window:
Wednesday, October 9, 18:00 - 19:00 PDT (GMT-7)

Customer Impact:
Loss of private network connectivity is expected for 1-2 seconds.

Maintenance Details:
ServePath is performing maintenance on our core switches. This maintenance will enhance our switching infrastructure by adding additional capacity and redundancy to reduce the risk of unexpected loss of connectivity on the private network.

Data Center:
US-WEST1

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the Servepath Support Center via the portal my.servepath.com, by phone (1-877-946-4743 or +1-415-869-7444)

Monday, October 7, 2013

GoGrid Annual UPS Maintenance – 2013-10-07

Please review the following information for scheduled maintenance details
GoGrid Annual UPS Maintenance:
Monday, October 7, 2013 08:00 - 17:00 PDT (GMT-7)
and
Tuesday, October 8, 2013 08:00 - 17:00 PDT (GMT-7)

Customer Impact: There should be no impact to the power in the facility and no down time is expected. This notice is for advisory purposes only

Data Center:
US-West1

Maintenance Details:
The GoGrid UPS vendor will be performing a scheduled annual preventive UPS maintenance in our US-West1 data center to continue to provide consistent, uninterrupted power to our customers.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Wednesday, October 2, 2013

Servepath Private Network Maintenance US-WEST - Completed

Servepath Private Network Maintenance Window:
Wednesday, October 2, 18:00 - 19:00 PDT (GMT-7)

Maintenance Details:
ServePath is performing maintenance on our core switches. This maintenance will enhance our switching infrastructure by adding additional capacity and redundancy to reduce the risk of unexpected loss of connectivity on the private network.

Data Center:
US-WEST1

Inquiries:
Customers who have additional questions are requested to contact the Servepath Support Center via the portal my.servepath.com, by phone (1-877-946-4743 or +1-415-869-7444)

Servepath Private Network Maintenance US-WEST - 2013-10-02

Servepath Private Network Maintenance Window:
Wednesday, October 2, 18:00 - 19:00 PDT (GMT-7)

Customer Impact:
Loss of private network connectivity is expected for 1-2 seconds.

Maintenance Details:
ServePath is performing maintenance on our core switches. This maintenance will enhance our switching infrastructure by adding additional capacity and redundancy to reduce the risk of unexpected loss of connectivity on the private network.

Data Center:
US-WEST1

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the Servepath Support Center via the portal my.servepath.com, by phone (1-877-946-4743 or +1-415-869-7444)