Saturday, December 28, 2013

ServePath Portal Case Management Issue - Resolved


Some customers have reported that they are not able to create cases in the customer portal. Our systems team is working to restore this service in a timely manner.
Inquiries:
Customers who have additional questions or current issues are requested to contact the GoGrid Support Center by phone at (1-877-946-4743 or +1-415-869-7444).

Tuesday, December 24, 2013

Servepath Networking Issue Reported - Resolved

Update: The issue with the Servepath Network is now resolved. Customers who have additional questions are requested to contact the Servepath Support Center via the portal my.servepath.com, by phone at (1-877-946-4743 or +1-415-869-7444).

The Servepath network is being investigated for intermittent connectivity issues impacting my.servepath.com, phone and case management access. Customer infrastructure is not impacted.

Tuesday, December 17, 2013

Servepath - Network Issue Reported - 2013-12-17 - Resolved

Update: The Networking team has resolved the issue.

Some customers have reported networking issues in our US-WEST1 data center. Currently, our Networking Team is investigating the issue.

Data Center:
US-WEST1
  
Inquiries:
Customers who have additional questions are requested to contact the GoGrid Support Center via the portal  my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Friday, December 13, 2013

ServePath Network Maintenance US-WEST - 2013-12-16

ServePath Network Maintenance Window:
Monday, December 16, 2013 17:00 – 17:30 PST (UTC/GMT-8)

Customer Impact:
This notice is for advisory purposes only.
No customer impact is expected.

Data Center:
US-WEST1

Maintenance Details:
The ServePath Networking team will be performing network configuration maintenance in the US-WEST1 data center in order to provide for expansion and continued network reliability.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the ServePath Support Center via the portal my.servepath.com, by phone (1-877-946-4743 or +1-415-869-7444)

Thursday, December 12, 2013

GoGrid Network Maintenance US-East1 - Complete

GoGrid Network Maintenance Window:
Thursday, December 12, 2013 15:00 – 20:00 PST (UTC/GMT -8)

Customer Impact:
This notice is for advisory purposes only.
No impact and no down time is expected.

Data Center:
US-EAST1

Maintenance Details:
The GoGrid Networking team will be performing network configuration maintenance in the US-EAST1 data center in order to provide for expansion and continued network reliability.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.servepath.com, by phone (1-877-946-4743 or +1-415-869-7444)

Wednesday, December 4, 2013

GoGrid Generator Run - 2013-12-05

GoGrid Monthly Generator Run:
Thursday, December 5, 2013 18:00 - 23:00 PST (GMT -8)

Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Data Center:
US-West1

Maintenance Details:
GoGrid will be performing our monthly generator run in our US-West1 data center.  The expected time on generator should be approximately one hour.  Five hour maintenance is required to ensure coverage during the duration.  Monthly Generator Run is required to ensure contingent power in case of an outage.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.servepath.com, by phone (1-877-946-4743 or +1-415-869-7444).

Servepath Network Maintenance - 2013-12-11

Servepath Network Maintenance Window:
Wednesday, December 11 @ 17:00-21:00 PST (GMT-8)

Customer Impact:
Some customers will experience  1 – 2 seconds of down time during this maintenance.

Maintenance Details:
Servepath will be performing a routine network maintenance.

Data Center:
US-WEST
Inquiries:

Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal at my.gogrid.com or by phone (1-877-946-4743 or +1-415-869-7444)

Servepath Network Maintenance US-WEST - 2013-10-04

Servepath Network Maintenance Window:
Wednesday, December 4, 20:00-22:00 PST (GMT-8)

Customer Impact:
The my.servepath.com portal will be unavailable for up to 30 minutes.

Maintenance Details:
Servepath will be performing a routine network maintenance..

Data Center:
US-WEST

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the Servepath Support Center by phone (1-877-946-4743 or +1-415-869-7444)

Tuesday, December 3, 2013

Servepath Network Maintenance: US-WEST - 2013-12-03 and 2013-12-04

Servepath Network Maintenance Window:
Tuesday, December 3 @ 17:00-17:30 PST (GMT-8) and Wednesday December 4 @ 17:00-17:30 PST (GMT-8)

Customer Impact:
No customer impact is expected.

Maintenance Details:
Servepath will be performing a routine network maintenance.

Data Center:
US-WEST

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the Servepath Support Center via the portal at my.servepath.com or by phone (1-877-946-4743 or +1-415-869-7444)

Thursday, November 7, 2013

ServePath Inbound Phone Service Offline - 2013-11-07 - Resolved

UPDATE: ServePath Inbound phone service has been restored.
If you are experiencing any issues, please log a case in your customer portal or chat.

ServePath Inbound Phone Service Offline - 2013-11-07

ServePath is experiencing a temporary loss of inbound phone service.
If you are experiencing any issues, please log a case in your customer portal or chat.
Updates will be posted soon.

Monday, November 4, 2013

ServePath Precautionary Network Maintenance US-WEST – 2013-11-05

Please review the following network maintenance details.

Maintenance Window:
Tuesday November 5th, 2013 17:00 - 18:00 PST (GMT-8)

Data Center:
US-West1

Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Maintenance Details:
The ServePath Networking Team is performing an upgrade to the US-West1 network infrastructure.

Inquiries:

If there are any questions before, during or following the maintenance, please direct them to the GoGrid Support Center at 877-946-4743 (International +1-415-869-7444) or by opening a case via the customer service portal at https://my.gogrid.com

Monday, October 28, 2013

Servepath Inbound Phone Service Maintenance - 2013-10-29


Please review the following maintenance details.

Maintenance Window:
Tuesday October 29, 2013 06:30 - 08:00 PDT (GMT-7)

Customer Impact:
This notice is for advisory purposes only.

Maintenance Details:
The Servepath Operations Team is performing an upgrade to the phone system infrastructure. If during the maintenance you experience any issues calling to Servepath, please open a case or chat and a technical representative will be able to assist.

Tuesday, October 22, 2013

GoGrid Network Maintenance US-West1 - 2013-10-24

GoGrid Network Maintenance Window:
Thursday, October 24, 2013 17:00 – 18:00 PDT (UTC/GMT-7)

Customer Impact:
This notice is for advisory purposes only.
No impact and no down time is expected.

Data Center:
US-WEST1

Maintenance Details:
The GoGrid Networking team will be performing network configuration maintenance in the US-WEST1 data center in order to provide for expansion and continued network reliability.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.servepath.com, by phone (1-877-946-4743 or +1-415-869-7444)

Thursday, October 17, 2013

GoGrid Generator Run - 2013-10-24

GoGrid Monthly Generator Run:
Thursday, October 24, 2013 18:00 - 23:00 PDT (GMT-7)

Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Data Center:
US-West1

Maintenance Details:
GoGrid will be performing our monthly generator run Thursday, October 24, 2013 in our US-West1 data center.  The expected time on generator should be approximately one hour.  Five hour maintenance is required to ensure coverage during the duration.  Monthly Generator Run is required to ensure contingent power in case of an outage.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.servepath.com, by phone (1-877-946-4743 or +1-415-869-7444).

Wednesday, October 9, 2013

Servepath Private Network Maintenance US-WEST - 2013-10-09 - Completed

Servepath Private Network Maintenance Window:
Wednesday, October 9, 18:00 - 19:00 PDT (GMT-7)

Customer Impact:
Loss of private network connectivity is expected for 1-2 seconds.

Maintenance Details:
ServePath is performing maintenance on our core switches. This maintenance will enhance our switching infrastructure by adding additional capacity and redundancy to reduce the risk of unexpected loss of connectivity on the private network.

Data Center:
US-WEST1

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the Servepath Support Center via the portal my.servepath.com, by phone (1-877-946-4743 or +1-415-869-7444)

Monday, October 7, 2013

GoGrid Annual UPS Maintenance – 2013-10-07

Please review the following information for scheduled maintenance details
GoGrid Annual UPS Maintenance:
Monday, October 7, 2013 08:00 - 17:00 PDT (GMT-7)
and
Tuesday, October 8, 2013 08:00 - 17:00 PDT (GMT-7)

Customer Impact: There should be no impact to the power in the facility and no down time is expected. This notice is for advisory purposes only

Data Center:
US-West1

Maintenance Details:
The GoGrid UPS vendor will be performing a scheduled annual preventive UPS maintenance in our US-West1 data center to continue to provide consistent, uninterrupted power to our customers.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Wednesday, October 2, 2013

Servepath Private Network Maintenance US-WEST - Completed

Servepath Private Network Maintenance Window:
Wednesday, October 2, 18:00 - 19:00 PDT (GMT-7)

Maintenance Details:
ServePath is performing maintenance on our core switches. This maintenance will enhance our switching infrastructure by adding additional capacity and redundancy to reduce the risk of unexpected loss of connectivity on the private network.

Data Center:
US-WEST1

Inquiries:
Customers who have additional questions are requested to contact the Servepath Support Center via the portal my.servepath.com, by phone (1-877-946-4743 or +1-415-869-7444)

Servepath Private Network Maintenance US-WEST - 2013-10-02

Servepath Private Network Maintenance Window:
Wednesday, October 2, 18:00 - 19:00 PDT (GMT-7)

Customer Impact:
Loss of private network connectivity is expected for 1-2 seconds.

Maintenance Details:
ServePath is performing maintenance on our core switches. This maintenance will enhance our switching infrastructure by adding additional capacity and redundancy to reduce the risk of unexpected loss of connectivity on the private network.

Data Center:
US-WEST1

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the Servepath Support Center via the portal my.servepath.com, by phone (1-877-946-4743 or +1-415-869-7444)

Thursday, September 26, 2013

GoGrid Generator Run - 2013-09-26

GoGrid Monthly Generator Run:
Thursday, September 26, 2013 18:00 - 23:59 PDT (GMT -7)

Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Data Center:
US-West1

Maintenance Details:
GoGrid will be performing our monthly generator run Thursday, September 26, 2013 in our US-West1 data center.  The expected time on generator should be approximately one hour.  Six hour maintenance is required to ensure coverage during the duration.  Monthly Generator Run is required to ensure contingent power in case of an outage.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.servepath.com, by phone (1-877-946-4743 or +1-415-869-7444).

Friday, September 20, 2013

GoGrid Live Chat Maintenance - 2013-09-22

GoGrid Live Chat Maintenance:
Sunday, Sep 22, 2013  00:00 – 04:00 PDT (GMT-7)

Customer Impact:
During the above time frame, the Live Chat service may be intermittently unavailable for up to 1 hour in total. Customers are requested to use alternate methods, such as phone or case, to contact GoGrid Support during this time.

Maintenance Details:
The GoGrid Live Chat vendor is performance regular maintenance and upgrades to the chat system.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal at my.gogrid.com, or by phone (1-877-946-4743 or +1-415-869-7444).

Thursday, September 5, 2013

GoGrid Network Maintenance US-WEST - 2013-09-12

GoGrid Network Maintenance Window:
Thursday, September 12, 2013 17:00 – 19:00 PDT (UTC/GMT -7)

Customer Impact:
This notice is for advisory purposes only.
No impact and no down time is expected.

Data Center:
US-WEST1

Maintenance Details:
The GoGrid Networking team will be performing a switch deployment in the US-WEST1 data center in order to provide for expansion and continued network reliability.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.servepath.com, by phone (1-877-946-4743 or +1-415-869-7444)

Sunday, September 1, 2013

ServePath - Network Issue Reported - Resolved

Update 19:40 PDT (GMT-7): The Networking team has addressed and resolved the issue. If you're still experiencing any issues, please open a case.

Some customers have reported networking issues in our US-WEST1 data center. Currently, our Networking Team is investigating the issue.

Data Center:
US-WEST1
  
Inquiries:
Customers who have additional questions are requested to contact the GoGrid Support Center via the portal  my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Friday, August 23, 2013

ServePath - Network Issue Reported - Resolved

Update 05:58 PDT (GMT-7): The Networking team has addressed and resoled the issue. If you're still experiencing any issues, please open a case.

Some customers have reported networking issues in our US-WEST1 data center. Currently, our Networking Team is investigating the issue.

Data Center:
US-WEST1
  
Inquiries:
Customers who have additional questions are requested to contact the GoGrid Support Center via the portal  my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Thursday, August 22, 2013

GoGrid Generator Run - 2013-08-22

GoGrid Monthly Generator Run:
Thursday, August 22, 2013 18:00 - 23:59 PDT (GMT -7)

Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Data Center:
US-West1

Maintenance Details:
GoGrid will be performing our monthly generator run Thursday, August 22, 2013 in our US-West1 data center.  The expected time on generator should be approximately one hour.  Six hour maintenance is required to ensure coverage during the duration.  Monthly Generator Run is required to ensure contingent power in case of an outage.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.servepath.com, by phone (1-877-946-4743 or +1-415-869-7444).

Wednesday, July 31, 2013

ServePath/ColoServe Emergency Network Maintenance - US-WEST - 2013-07-31



ServePath Emergency Network Maintenance Window:
Wednesday, July 31, 2013 17:00 - 17:30 PDT (UTC/GMT -7)

Customer Impact:
We do not expect any impact to ServePath/ColoServe customers

Data Center:
US-WEST1

Maintenance Details:
ServePath engineers will be performing a brief maintenance on core routers that is crucial for integrity and security of your servers in US-West. This maintenance should have no customer impact and will be a permanent block at the border core level.

Inquiries:
Customers who have additional questions before, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone at (1-877-946-4743 or +1-415-869-7444).

Thursday, June 20, 2013

ServePath - Email to Case Issue Reported 2013-06-20

Some customers have reported bounced email when replying to the ServePath helpdesk@gogrid.com alias.  The ServePath Systems Team is currently investigating the issue.  This posting will be updated as more inforamtion is available.

If you need to reply immediately to an email query or otherwise need to contact us, please post comments directly into your case.  You may also contact us by phone at 1-877-946-4743 or +1-415-869-7444.

Resolved:  @09:37 PDT - The issue has been resolved.  Email to helpdesk@gogrid.com is being correctly posted to cases.

Saturday, May 18, 2013

Networking Issues Reported - 2013-05-18 - Resolved


Some customers have reported networking issues in our US-West1 data center. Currently, our Networking Team is investigating the issue. Please log a case to be notified or check here for further updates.

Data Center: 
US-WEST1

Wednesday, May 1, 2013

ServePath Inbound Phone Service Offline - 2013-05-01 - Resolved

UPDATE: ServePath Inbound Phone Service has been restored.

Customers who have additional questions are requested to contact the ServePath Support Center via the portal my.servepath.com, or by phone (1-877-946-4743 or +1-415-869-7444).

ServePath Inbound Phone Service Offline - 2013-05-01

ServePath is experiencing a temporary loss of inbound phone service.  If you are experiencing any issues, please log a case in your customer portal.  Updates will be posted soon.

ServePath – Networking Issues Reported - 2013-05-01 - Resolved


Update: The issue has been resolved.If you are still experiencing any issues please call us or log a case.

Some customers have reported networking issues in our US-West1 data center. Currently, our Networking Team is investigating the issue. Please log a case to be notified or check here for further updates.
Data Center: 
US-WEST1

Tuesday, April 9, 2013

GoGrid Emergency Network Maintenance – US-WEST - 2013-04-09

GoGrid Emergency Network Maintenance Window:
Tuesday, April 9, 2013 21:00 – 23:59 PDT (GMT -7)

Customer Impact:
There should be no impact and no down time is expected.
This notice is for advisory purposes only.

Data Center:
US-WEST1

Maintenance Details:
The GoGrid Networking team will be performing emergency maintenance on one of the redundant core routers in the US-WEST1 data center. No impact is expected as traffic will be shifted to the secondary router.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.servepath.com, by phone (1-877-946-4743 or +1-415-869-7444)

GoGrid Generator Run - 2013-04-18

GoGrid Monthly Generator Run:
Thursday, April 18, 2013 18:00 - 23:00 PDT (GMT -7)

Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Data Center:
US-West1

Maintenance Details:
GoGrid will be performing our monthly generator run Thursday, April 18, 2013 in our US-West1 data center.  The expected time on generator should be approximately one hour.  Five hour maintenance is required to ensure coverage during the duration.  Monthly Generator Run is required to ensure contingent power in case of an outage.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.servepath.com, by phone (1-877-946-4743 or +1-415-869-7444).

Friday, April 5, 2013

GoGrid Quarterly UPS Maintenance - 2013-04-08

GoGrid Quarterly UPS Maintenance:
Monday, April 8, 08:00 - 17:00 PDT (GMT -7)
Tuesday, April 9, 08:00 - 17:00 PDT (GMT -7)

Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Data Centers:
US-West1

Maintenance Details:
GoGrid Infrastructure Engineers are performing quarterly preventive UPS maintenance to ensure consistent, uninterrupted power backup in US-West1 data center.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.servepath.com or by phone (1-877-946-4743 or +1-415-869-7444).

Wednesday, April 3, 2013

GoGrid Data Center Maintenance

Data Center Cleaning
Thursday, April 11, 2013 08:00 - 17:00 PDT (GMT -7)
Friday, April 12, 2013 08:00 - 17:00 PDT (GMT -7)

Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Data Centers:
US-West1

Maintenance Details:
Mainframe Environment technicians are performing scheduled data center cleaning in US-West1 data center.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.servepath.com or by phone (1-877-946-4743 or +1-415-869-7444).

Monday, March 25, 2013

GoGrid Network Maintenance Notice – US-WEST - 2013-03-30

GoGrid Network Maintenance Window:
Saturday, March 30, 2013 10:00 – 19:00 PDT (GMT-7)

Customer Impact:
There should be no impact and no down time is expected.
This notice is for advisory purposes only.

Data Center:
US-WEST1

Maintenance Details:
The GoGrid Networking team will be performing regular maintenance on one of the redundant core routers in the US-WEST1 data center. No impact is expected as traffic will be shifted to the secondary router.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.gogrid.com, by phone (1-877-946-4743 or +1-415-869-7444)

Monday, February 11, 2013

GoGrid Case Management System Maintenance – 2013-02-16

Case Management System Maintenance Window:
Saturday, February 16, 2013 19:00 - 23:00 PST (GMT-8)
Customer Impact:
Customers will be unable to view or create new tickets in their support portal. Support agents will be unable to respond to emails sent to existing tickets until after the maintenance is completed. During the maintenance, please contact Support via phone or chat if you need any assistance.
Maintenance Details:
Our CRM partner is performing routine maintenance.
Inquiries: Customers who have additional questions before or after the maintenance are requested to contact the GoGrid Support Center via the portal (https://my.servepath.com) or by phone (1-877-946-4743 or 1-415-869-7444). During the maintenance, please contact us by phone

Sunday, February 10, 2013

Servepath Portal Issue - 2013-02-10

Some customers have reported having problems viewing cases on their myservepath.com portal. This is a known and it is currently being looked in to by our systems engineering team.  If you need to get status on a current case or open a new case please feel free to contact us using Online Chat or by phone @ (1-877-946-4743 or +1-415-869-7444)

Friday, January 18, 2013

GoGrid Case Management System Maintenance – 2013-01-19

Case Management System Maintenance Window:
Saturday, January 19, 2012 21:00 - 22:00 PST (GMT-8)

Customer Impact:
Customers will be unable to view or create new tickets in their support portal. Support agents will be unable to respond to emails sent to existing tickets until after the maintenance is completed. During the maintenance, please contact Support via phone or chat if you need any assistance.

Maintenance Details:
Our CRM partner is performing routine maintenance.

Inquiries:
Customers who have additional questions before or after the maintenance are requested to contact the GoGrid Support Center via the portal (https://my.servepath.com) or by phone (1-877-946-4743 or 1-415-869-7444). During the maintenance, please contact us by phone

Tuesday, January 15, 2013

GoGrid Generator Run - 2013-01-23

GoGrid Monthly Generator Run:
Wednesday, January 23, 2013 19:00 - 23:59 PST (GMT-8)

Customer Impact:
This notice is for advisory purposes only.  Customers should not experience any issues.

Data Center:
US-West1

Maintenance Details:
GoGrid will be performing our monthly generator run Wednesday, January 23, 2013 in our US-West1 data center.  The expected time on generator should be approximately one hour, however we need a 5 hour maintenance to ensure we are covered during the duration.  Monthly Generator Run is required to ensure contingent power in case of an outage.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.servepath.com, by phone (1-877-946-4743 or +1-415-869-7444).

GoGrid Quarterly UPS Maintenance - 2013-01-22


GoGrid Quarterly UPS Maintenance:
Tuesday, January 22, 2013 08:00 - 17:00 PST (GMT-8)
Wednesday, January 23, 2013 08:00 - 17:00 PST (GMT-8)

Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Data Centers:
US-West1

Maintenance Details:
GoGrid Infrastructure Engineers are performing quarterly preventive UPS maintenance to ensure consistent, uninterrupted power backup in US-West1 data center.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.servepath.com or by phone (1-877-946-4743 or +1-415-869-7444).

Thursday, January 3, 2013

GoGrid UPS/Data Center Maintenance


UPS Maintenance
Monday, January 7, 2013 07:00 - 18:00 PST (GMT-8)

Data Center Cleaning
Monday, January 7, 2013 08:00 - 17:00 PST (GMT-8)
Tuesday, January 8, 2013 08:00 - 17:00 PST (GMT-8)

Customer Impact:
This notice is for advisory purposes only. Customers should not experience any issues.

Data Centers:
US-West1

Maintenance Details:
GoGrid Infrastructure Engineers are performing scheduled UPS maintenance to ensure consistent, uninterrupted power backup in US-West1 data center.  Mainframe Environment technicians are performing scheduled data center cleaning in US-West1 data center.

Inquiries:
Customers who have additional questions before, during, or after the maintenance are requested to contact the GoGrid Support Center via the portal my.servepath.com or by phone (1-877-946-4743 or +1-415-869-7444).

Sincerely,
GoGrid Support Team