Tuesday, August 23, 2011

Network Issue - Resolved

Some users have reported an issue with network packet delays. Our Engineering team is currently investigating. Please log a case to be notified or check here for further updates.

Monday, August 15, 2011

Customer Portal Update

Our Engineering Team has resolved an issue where some users experienced a delay when accessing their portal.

Sunday, August 14, 2011

www.servepath.com currently unavailable

The www.servepath.com website is currently unavailable. Our Systems team is looking into the issue. This does not affect Servepath customer servers or their ability to manage them via my.servepath.com.

Thanks for your patience as we resolve this issue.

Update: The website is now accessible again.

Wednesday, August 10, 2011

ServePath – Networking Issues Reported

Some customer have reported network latency or packet loss. Our Networking Team is currently investigating the issue.

If there are any additional questions please direct them to the ServePath Support Center via the portal https://my.servepath.com or by phone at 877-946-4743 or +1-415-869-7444.

Update: As of 16:10 PDT all network traffic has return to normal. Please contact our support team if you continue to experience any other issues.