Saturday, April 30, 2011

GoGrid Notification: Annual Generator Maintenance

Please review the following information for scheduled maintenance details:

Annual Generator Maintenance:

Wednesday, May 4th, 8:00 AM - 5:00 PM (PDT) 

Wednesday, May 4th, 4:00 PM (GMT) - Thursday, May 5th, 1:00 AM (GMT)

Thursday, May 5th 8:00 AM - 5:00pm PST (PDT)

Thursday, May 5th 4:00 PM (GMT) - Friday, 6th, 1:00 AM (GMT)

Customer Impact:

There should be no impact to the power in the facility and no down time is expected.

This notice is for advisory purposes only.

Maintenance Details:

Annual generator inspection to ensure generators are in proper working order.

Thursday, April 14, 2011

ServePath – Network Issue Update - Resolved

Some users have reported an issue with connectivity. Our Engineering team is currently investigating. Please log a case to be notified or check here for further updates.

Wednesday, April 13, 2011

ServePath Network Maintenance

Maintenance Window:

Friday April 15, 2011 00:00 - 03:00 PDT
(Friday April 15, 2011 07:00 - 10:00 GMT)

Customer Impact:

Customers in US-West may experience a delay in traffic as routes are shifted to another provider.

Maintenance Details:

One of the ServePath providers, AboveNet, will be performing a scheduled maintenance on their routers. Customers may experience 15 to 30 minutes of slower traffic as routes are automatically transferred to other providers during the maintenance.

If there are any additional questions before, during or following the maintenance, please direct them to the GoGrid Support Center at 866-321-7284 ( International +1-415-869-7000 ) or via the customer service portal at