Tuesday, March 29, 2011

ServePath Emergency Infrastructure Maintenance - Completed

Emergency Maintenance Window:

Wednesday, March 30, 6:00am - 8:30am PDT
(Wednesday, March 30, 1:00pm - 3:30pm GMT)

Customer Impact:

ServePath customer portal unavailable.

Maintenance Details:

The ServePath " my.servepath.com" customer portal will be unavailable for up to 1 hour while we upgrade our infrastructure. There will be no impact to existing servers.

If there are any additional questions before, during, or following the maintenance please direct them to ServePath Support at 1-866-321-path or 415-869-7000 option 2.

Sunday, March 27, 2011

SFO UPS Maintenance

We are currently repairing one of our UPS units. The repair window is 2:30 PM PST to 3:30 PM PST.

If you experience an issue you believe may stem from this maintenance window, please contact Support.

Toll-Free 1.866.321.7284

International +1 415.869.7000

Update: We did experience a brief outage during this maintenance. We are currently investigating the cause and scope. If you have think you've been affected, please submit a case at my.servepath.com.

Friday, March 4, 2011

ServePath – Networking Issues Reported -Resolved

Some customers have reported network latency impacting public and private connectivity. Our Network Team is currently investigating the issue.

If you are having any network problems, please contact ServePath Support by opening a case via https://my.servepath.com or calling.

Toll-Free 1.866.321.7284

International +1 415.869.7000

Update: At 12:35PM PST our network team reported the issue is resolved. Please open a case or contact our Support team if you are still having any problems.

Wednesday, March 2, 2011

Servepath Network Maintenance - Thursday, March 3, 2011. 6 PM to 9 PM PST

ServePath Network Engineers will be performing maintenance on our network. Customers accessing our websites and Internet services may experience a loss of connectivity for up to 2 minutes starting at 8 PM PST.

Customer’s cloud servers and dedicated servers will not be impacted by this maintenance.