Thursday, October 14, 2010

Network Maintenance Oct 14th

Maintenance Details:

ServePath is performing an upgrade to our routers starting at 4pm Pacific. Some customer may experience a momentary interruption in traffic.

ServePath is performing an upgrade to our switches at 6pm Pacific. No interruptions in service are expected.

If you have any additional questions, please direct them to the ServePath Support Center at 866-321-PATH (866-321-7284).

Wednesday, October 13, 2010

UPS maintenance Oct 19th and 20th 2010

Please review the following information for scheduled maintenance details:


Infrastructure Update:

Tuesday, October 19th, 10:00 am - 5:00 pm (PDT) 
(Tuesday, October 19th, 6:00 pm - Wednesday, October 20th, 1:00 AM BST)

Wednesday, October 20th, 10:00 am - 5:00 pm (PDT)
(Wednesday, October 20th, 6:00 pm - Thursday, October 21st, 1:00 am BST)


Customer Impact:

There should be no impact to the power in the facility and no down time is expected.

This notice is for advisory purposes only.

Maintenance Details:

The maintenance schedule will be completed in 2 phases.

Tuesday October 19th  - Preventive Maintenance performed on UPS 3 and 4. Each unit will be put into bypass

Wednesday October 20th  - Preventive Maintenance performed on UPS 1 and 2. Each unit will be put into bypass

Inquiries:

If there are any additional questions before, during, or following the maintenance, please direct them to the ServePath Support Center via phone or open a case online at  http://my.ServePath.com or http://my.ColoServe.com.

Thank You for your continuing support of ServePath and ColoServe.

Sincerely,

ServePath Data Center Team
Toll-Free 1-866-321-PATH (7284)
International +1-415-869-7000