Wednesday, April 28, 2010

Network Issues Reported - Resolved

UPDATE 2 -
The ServePath Networking Team has resolved the issue related to an access router. A detailed RFO will be provided to impacted customers.


UPDATE -
The ServePath Networking Team is monitoring the situation to confirm that the issue has been resolved.



ServePath is currently investigating a network connectivity issue impacting some customers. This blog will be updated as more information becomes available.

Thursday, April 15, 2010

Generator Run 4/15/10

The generator run has been completed and was successful. We are back to our normal power now.

Thank you for your patients.

Generator Run 4/15/10

We are currently on schedule and will be updating the status blog when maintenance is complete.

Thank you for your patients.

Friday, April 9, 2010

Generator Run 4/15/10

 

Please review the following information for upcoming scheduled maintenance details. We apologize for any inconvenience as we work hard to maintain the best data center practices and procedures. This maintenance allows us to ensure that contingent power is available in case of an outage.

Monthly Generator Run (Test) and Maintenance

Maintenance Window:

PDT: Thursday, April 15th from 7:00 pm to 11:00 pm 
GMT: Friday, April 16th, from 2:00 am - 5:00 am

Maintenance Details:

Generator is undergoing standard monthly testing.

Customer Impact:

There should be no impact to the power in the facility and no down time is expected.

This notice is for advisory purposes only.

If you have any additional questions before, during, or following the maintenance, please contact ServePath Support Center via phone or open a case online at http://my.ServePath.com.

For the latest details on ServePath's systems, datacenter status, and status of this maintenance item, please visit the ServePath System Status Site. Thank You for your continuing support of ServePath and ColoServe.

Sincerely,

ServePath Data Center Team

Toll-Free 1-866-321-PATH (7284)
International +1-415-869-7000

Wednesday, April 7, 2010

Generator Run

When: Thursday, April 15th 7:00 pm PDT to 11:00 pm PDT
Why: Monthly Generator Run (test) required to ensure contingent power in case of an outage.

Tuesday, April 6, 2010

UPS Maintenance

Maintenance of UPS’s has been completed and power has been successfully transferred from bypass mode to normal operation.

Thank You

Monday, April 5, 2010

UPS Maintenance

April 5th 10:00am – 5:00pm PDT and April 6th 10:00am – 5:00pm PDT

UPS maintenance is required to continue to provide consistent, uninterrupted power to our customers. There is no downtime expected during this maintenance schedule.