Wednesday, April 15, 2009

Resolved -- Localized Power/Cooling Issue

Window:
Wednesday, April 15, 2009 07:13 - 09:30 PDT
(Wednesday, April 15, 2009 14:13 - 16:30 GMT)

Customer Impact:
Some services were interrupted

Details:
There was a brief utility power incident at approximately 07:13 PDT and our backup power system worked as it should.  The cooling system which is managed by the building did not come back online properly and temperatures began to rise.  At this time the cooling system is fixed and the temperature in the data center has stabilized.

If there are any additional questions please direct them to ServePath Support at 1-866-321-Path or 415-869-7000 option 2.  You may also open a support case at https://my.servepath.com.