Saturday, July 12, 2008

Canceled -- Storage Area Network (SAN) Maintenance

*** Update ***
This maintenance will have to be re-scheduled.  Please look for another notice in the near future about this event being rescheduled.

Maintenance Window:
Tuesday, July 15, 2008 21:00 - 22:00 PDT
(Wednesday, July 16, 2008 04:00 - 05:00 GMT)

Customer Impact:
The Storage Area Network (SAN) and managed backup services will become unreachable for up to two minutes.  However, due to the retry mechanisms built into the iSCSI protocol, your applications should simply I/O block until the service comes back online.

Maintenance Details:
In order to improve the stability of our switching platform, ServePath will be migrating your individual cross-connects between our Private Switch and Backend Services Networks to a high-capacity trunk.

If there are any additional questions before, during or following the maintenance, please direct them to the ServePath Support Center at +1-866-321-PATH (7284) or 1-415-869-7000, or open a case on-line at https://my.ServePath.com .