Friday, June 20, 2008

Completed -- F5 Maintenance

Maintenance Window:
Tuesday, June 24th, 2008 20:00 - 21:00 PDT
Wednesday, June 25th, 2008 03:00 - 04:00 GMT

Customer Impact:
Load balanced servers will be unreachable for less than 5 seconds as fail-over occurs.

Maintenance Details:
F5 Support has recommended that we apply a hot-fix and reboot our load-balancers to avoid a potential memory management issue.

If there are any additional questions before, during or following the maintenance, please direct them to the ServePath Support Center at +1-866-321-PATH (7284) or 1-415-869-7000, or open a case on-line at https://my.ServePath.com .

Tuesday, June 17, 2008

Completed -- Private Switch 51 Maintenance

*** Update at 21:30 PDT ***
Maintenance completed successfully and traffic is returning to normal.

Maintenance Window:
Thursday, June 19th, 2008 21:00 - 22:00 PDT
(Friday, June 20th, 2008 0400 - 0500 GMT)

Customer Impact:
Your server or switch-port will become unavailable for 10-20 minutes.

Maintenance Details:
ServePath is upgrading the supervisor engine on private-switch51 for increased performance.

If there are any additional questions before, during or following the maintenance, please direct them to the ServePath Support Center at 1-415-869-7000 or open a case on-line at https://my.ServePath.com.

Friday, June 13, 2008

Completed -- Private Switch 50 Maintenance

*** Update @ 22:20 PDT ***
Maintenance was completed a little late, but was successful. All traffic is returning to normal.

Maintenance Window:
Tuesday, June 17th, 2008 21:00 - 22:00 PDT
(Wednesday, June 18th, 2008 0400 - 0500 GMT)

Customer Impact:
Your server or switch-port will become unavailable for 10-20 minutes.

Maintenance Details:
ServePath is upgrading the supervisor engine on private-switch50 for increased performance.

If there are any additional questions before, during or following the maintenance, please direct them to the ServePath Support Center at 1-415-869-7000 or open a case on-line at https://my.ServePath.com.

Tuesday, June 10, 2008

Completed -- Private Switch 7 Maintenance

*** Update @ 21:26 PDT ***
Maintenance was completed successfully.

Maintenance Window:
Thursday, June 12th, 2008 from 21:00 - 22:00 PDT
Friday, June 13th, 2008 from 04:00 AM - 05:00 GMT

Customer Impact:
Your server or switch-port will become unavailable for 10-20 minutes.

Maintenance Details:
ServePath is upgrading the supervisor engine on private-switch7 for increased performance.

If there are any additional questions before, during or following the maintenance, please direct them to the ServePath Support Center at 1-415-869-7000 or open a case on-line at https://my.ServePath.com.